TRAI Assures Information Paper Regarding Call Drop in Next 15 Days

Published: 12th September 2015 02:11 PM  |   Last Updated: 12th September 2015 02:11 PM   |  A+A-


NEW DELHI: Amid rising concerns of call drops, the TRAI is now under pressure to clearly stipulate factors and compensation to the consumers by telecoms due to call drops.

“TRAI will bring in the second information paper within two weeks time clearly,” said TRAI chairman R.S. Sharma.

TRAI is circulating information paper regarding the quality of service of calls specifically in the areas of Delhi and Mumbai. Such surveys are to be extended to other cities as well, said Sharma in the 11th National Summit on e-Governance & Digital India.

“After 15 days, we will check whether they are able to improve the situation or not on issue of call drops. Otherwise, we will take a call as what are next step to be taken,” he added.

Sharma also said that TRAI has already floated a consultation paper which essentially talks about compensating the consumers.

The TRAI is in hand with telecom service operators to find reasons for major call drops in Mumbai and Delhi.

Surveys would be carried in various other cities and necessary corrections would be applied and would be monitored over the next 15 days.


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp