CHENNAI: Steady growth in e-commerce activity and modernisation of multiple carriers is driving a surge in the parcel delivery business.
The latest Pitney Bowes Parcel Shipping Index has indicated that parcel shipping volumes in India grew by 8.2 per cent to 340 million and spending increased by another 17.2 per cent. India’s shipping market is highly fragmented with large number of unorganised players contributing to 53 per cent of the total shipping market in terms of spending. Among organised players, DTDC is the largest player with over 46.8 million parcels shipped in 2015.
“Digitally connected consumers, looking for lower prices, greater convenience and a seamless experience when buying, receiving and returning products, are making post and parcel companies rethink traditional parcel delivery. This has led to firms around the world scaling up to meet future consumer demand, expanding capacity and modernizing network,” said Manish Choudhary, Senior VP, Global Innovation and Managing Director India, Pitney Bowes Inc.
The Pitney Bowes Parcel Shipping Index also showed that the U.S. is the largest parcel shipping market with a volume of more than 11.8 billion parcels.