'Mahindra Insurance Brokers' Bag the 'Global Benchmark' Award

\'Our focus on best practices has been driven by our desire and commitment to deliver a best-in-class service experience to our valued customers.\'

Published: 18th January 2016 06:09 PM  |   Last Updated: 18th January 2016 06:14 PM   |  A+A-


The company today launched the NuPro Tur dal in Mumbai and said it will soon expand its footprint in other pulses. | (File/Reuters)


MUMBAI: Mahindra Insurance Brokers Ltd. (MIBL) has been appraised and rated at Maturity Level 3 of the People Capability Maturity Model for becoming the first insurance broking company globally to achieve this international benchmark.

MIBL joins the league of top companies practicing People-CMM such as Accenture, Computer Sciences Corporation, Wipro, CMC, Mahindra and Mahindra Financial Services Ltd., Tata Consultancy Services, L and T Infotech amongst others.

P-CMM® is an organizational transformation model from the CMMI® Institute, USA. The CMMI® Institute, a subsidiary of Carnegie Mellon University is dedicated to elevating organizational performance through best-in-class solutions to real-world challenges. The institute is the home of the capability maturity model integration (CMMI)® for development, services, and acquisition.

Ramesh Iyer, Managing Director, Mahindra and Mahindra Financial Services Ltd. and President – Financial Services Sector and Member of Group Executive Board of the Mahindra Group, said, “We are truly delighted that MIBL has become the first insurance broker globally to  achieve this international benchmark. It is a reflection of the organization’s steadfast commitment to the development of its people, its focus on adding value to its customers, and driving positive change in the lives of people.”

“We are extremely honoured to have achieved People-CMM® Maturity Level 3 for Human Capital Development. Our focus on best practices has been driven by our desire and commitment to deliver a best-in-class service experience to our valued customers. Our customers deserve the best and we have endeavored to develop our people capabilities to match and exceed customer expectations. This achievement reinforces MIBL’s continued commitment to develop and enhance skills and capabilities of our team,” added Dr Jaideep Devare, Managing Director, MIBL.

Rajesh Naik, the lead appraiser from QAI India said, “MIBL has a robust framework for employee growth, supported by a collaborative culture, a competency framework, internal job posting, educational assistance, and focus on internal promotions.”

“MIBL is also the world’s first company in the insurance sector to have achieved Maturity Level 3 of the People CMM®. Powered by a strong and flexible people management system, I am sure MIBL has the potential to become one of the best organizations in the world,” added Naik.

“MIBL’s appraisal at Level 3 of the PCMM Model is an endorsement of the significant emphasis we place on developing our existing competencies and creating a globally competitive learning and development culture,” said Vinay Deshpande- Chief People Officer, Mahindra and Mahindra Financial Services Sector.

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