Star Health Insurance launches home healthcare services in 50 Indian cities

Customers can now access 100% cashless in-home medical care for various infectious diseases via the Star Health Mobile App.
Star Health Insurance
Star Health InsuranceFile Photo

Star Health and Allied Insurance Company Limited (Star Health Insurance), India's largest retail health insurance company, has announced the availability of its Home Health Care services in over 50 cities across India. This highly personalized, customer-centric offering aims to provide effective healthcare solutions directly at the customer's doorstep, along with seamless and instant claims settlement.

Star Health Insurance has collaborated with leading providers including Care24, Portea, CallHealth, and Athulya Homecare to offer in-home medical care across India. Anand Roy, MD & CEO of Star Health Insurance, said, "At Star Health Insurance, we believe that technology is a key enabler to fulfil the evolving needs of today's customers. The launch of Home Health Care services is a testament to our commitment to enabling enhanced customer experience through accessible healthcare solutions. Customers can now avail of a 100% cashless home healthcare facility for a range of infectious diseases seamlessly through the Star Health Mobile App."

With India's population exceeding 1.4 billion, the country faces significant healthcare challenges, including limited infrastructure and accessibility for healthcare providers. Star Health Insurance is committed to bridging this gap by ensuring accessible and affordable healthcare. Customers in over 50 cities can receive treatment for infectious ailments including fever, acute gastroenteritis, urinary tract infections (UTI), and acute gastritis by calling or through the Star Health mobile app.

With this collaboration, Star Health Insurance will offer seamless accessibility to primary and critical care, integrated healthcare services, nursing, elderly care, physiotherapists, infant care, lab diagnostics, and pharmacy at the customer's doorstep. The home healthcare service is designed to be convenient and cost-effective for patients compared to traditional hospital care, offering increased comfort and personalized care in the comfort of their own homes, thus reducing stress and anxiety.

Customers can use the toll-free number 044-69006900 to avail of the 100% cashless Home Health Care facility. The end-to-end package covers all expenses, including professional fees, nursing fees, medicine, and lab tests, with no out-of-pocket expenses. Doctors will be available at one's doorstep within a short period, and customers can easily access medication, diagnostic tests, and specialized care.

About Star Health and Allied Insurance:

Star Health and Allied Insurance Co. Ltd. (BSE: 543412) (NSE: STARHEALTH) is a market leader in standalone health insurance in India. The Company commenced operations in 2006 and is India's first standalone health insurance company. Star Health Insurance provides health, personal accident, and travel insurance to customers. The Company has grown to become one of the preferred private health insurance companies in India, with several pioneering products and services to its credit.

With customer-centricity at its core, the Company has superior and innovative product offerings, service capabilities, and a seamless claims management process. Star Health offers tailor-made products to cater to the needs of customers across cancer, diabetes, cardiac illnesses, senior citizens, women, and children. Star Health is India's first health insurance company to settle over 1 crore claims.

Star Health Insurance has a strong multi-channel distribution network with 881 offices, over 30,000 healthcare provider network footprint, 701,000 licensed agents, robust bancassurance and financial institution partners, and 15,000+ employees. In FY24, Star Health's gross written premium stood at Rs 15,254 Cr with its net worth at Rs 6,339 Cr. For more information, visit www.starhealth.in.

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The New Indian Express
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