A citizen-friendly initiative by the Bangalore City Police (BCP), in which they started to upload the status of police verification of passport applicants online since last March, seems to have gone offline in the past few days.
Instead of getting a portal where one can track the progress of their passport application, the users get a server error message leaving thousands them confused as to where they can know about the status of their police verification.
Applicants seeking passports have to undergo a police verification process from the local police station before a passport is issued.
Senior officials, while admitting that the city police website is down for the past week, said that there is a workaround that has been provided to the public.
“The details of police verification are now being uploaded to the Karnataka State Police (KSP) website and people can track the status of their applications from there,” said a senior official in the administration section of the department.
He added that the website for the BCP was currently offline owing to maintenance issues. “There are some issues which arose as we had given the contract to a private company. However, we are working on the matter and expect the website to be back online soon,” he said.
How to Check?
If you cannot access the Bangalore City Police website, you can open the Karnataka State Police website http://www.ksp.gov.in/ home/passport-seva.php and enter your file number to find out the status of police verification.
However, the officials said that there is a one week delay in the upoading of details to the website currently which will be dealt with soon.