Bengaluru Urban bottom of the heap in using Sakala

To fix this, regional commissioner to review progress every 15 days

Published: 15th October 2019 05:19 AM  |   Last Updated: 15th October 2019 05:19 AM   |  A+A-

By Express News Service

Bengaluru Urban district ranks the lowest among the 30 districts in the state, when it comes to using Sakala services. This was announced by Minister for Primary and Secondary Education Suresh Kumar, at a press conference on Monday. The Sakala Act, implemented in 2012, has 1,026 citizen services as of now. However, compared to other districts in the state, its usage is poor.

“Even with BBMP services, implementation is poor. Though each department has informed how many days it takes to implement each service request for a citizen, on the ground it is not followed. For example, if it takes 15 days to complete a service, the application is rejected by the department on the 14th day, citing insufficient information and documents from the applicant,” Kumar said. He added that documents should be verified as soon as the application is received.

In order to fix rejection and delays in Sakala services in Bengaluru Urban, he instructed the  regional commissioner to review progress every 15 days. By November, the district should be brought within the first 10 ranks in use of Sakala. The current rank of other districts in implementing the scheme will also be made public soon, he said.A workshop will be held by October 20 for all urban district officials to train them in proper implementation of Sakala.


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp