DIAL joins hand with IIT-Delhi to improve efficiency

CEO-DIAL, Videh Kumar Jaipuriar and Dean, Corporate Relations, IIT Delhi Professor Anurag Rathore inked the agreement for five years. 

Published: 01st March 2022 07:21 AM  |   Last Updated: 01st March 2022 07:21 AM   |  A+A-

DIAL members with IIT-Delhi team after signing the agreement on Monday. (Photo | Express)

DIAL members with IIT-Delhi team after signing the agreement on Monday. (Photo | Express)

By Express News Service

NEW DELHI: The Delhi International Airport Limited (DIAL) on Monday signed an agreement with the Indian Institute of Technology Delhi (IIT Delhi) to enhance passenger experience and operational excellence by leveraging artificial intelligence-based predictive analytics. 

CEO-DIAL, Videh Kumar Jaipuriar and Dean, Corporate Relations, IIT Delhi Professor Anurag Rathore inked the agreement for five years. IIT Delhi team, through the institute’s industrial interface body — Foundation for Innovation and Technology Transfer (FITT) — will carry out the analytics on identified areas of improvement and come up with next-level innovative solutions.

ALSO READ | IITs to give more teeth to pollution forecast

DIAL will be able to improvise allocation/utilisation of its operational resources on a dynamic basis in response to varied passenger load and requirements throughout daily and periodic fluctuations.  It will also help in a better understanding of customer preferences through which DIAL can deliver more customised services for passengers flying through IGI Airport.

Jaipuriar said, “DIAL has decided to avail the services of IIT Delhi for securing research-based recommendations on further enhancement in operational excellence and passenger experience at IGI Airport. We continue to consistently upgrade our facilities to better respond to consumer preferences whilst providing world-class infrastructure and experience to all our passengers.”

Commenting on the agreement, Rathore said, “We are happy to be associated with DIAL and we look forward to exploring more collaboration channels of mutual interest that will fuel innovation and ideation of novel technologies and products.”



Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp