The headquarters of the Air India Express which started functioning here is in need of additional space and has approached the district collector for alloting them built-up area in any of the government-owned buildings.
“Certain departments, such as training, are not yet fully operational. We need additional space. We have placed a request before the District Collector requesting him to allot built-up space in any of government-owned buildings in Kochi, for office purposes.”
Airline officials also said that the scheduling of the routes will now be done in Kochi.
“Scheduling routes in Kochi will benefit the passengers from Kerala. The forthcoming summer schedule, which begins in March, will be prepared in Kochi,” the airline authorities said. The flight schedule is the product that an airline company offers to its customers. Usually, airline companies prepare schedules for two seasons - winter and summer.
According to them, once scheduling begins here, they will have a better idea regarding the most sought after routes and time.
“We can reschedule the services according to the convenience of passengers here,” they said. The shifting of its head office to Kerala, where the airline has the largest customer base and soft skill training for its staff is part of its effort to become a customer-friendly airline.
The company’s top-level officials have made it clear that it will gradually cut the link with the Air India Charters, the parent company, in the next five years