The Jan Sadharan ticket counter at Kakkanad civil station will be upgraded to better standards soon, Thiruvananthapuram Divisional Railway Manager (DRM) Rajesh Agarwal has said.
Agarwal, along with commercial railway officers, was conducting an inspection at the counter on Tuesday.
“An extra counter will be set up to meet the demands of the public. Currently, there is a huge demand for Tatkal tickets and the new counter will benefit the public. Online display boards to indicate the arrival and departure of trains will also be set up. Season tickets and Tatkal tickets will also be distributed from the counter in the near future,” he said.
Meanwhile, the DRM also lauded the qualitative operations carried out by the Kudumbasree members at the counter. “Lessons on technical handling of tickets will be conducted for Kudumbasree members. They can also be roped in to assist in cleaning the station,” he said.
Agarwal said the counter will be considered a model one across the division and monthly analysis of its functioning will be held.
Railway Senior Division Commercial Manager Sundar, Kudumbasree district mission coordinator Dani Thomas and assistant coordinator Cincymol Antony were also present.
A railway reservation counter will also be set up at the Marine Drive by February 10. Currently, there are 14 such counters across the Thiruvananthapuram division.
It is also the only division in the Southern Railways which has set up reservation counters at post offices in Kumaly and Munnar. Similar reservation counters have also been set up at civil stations at Kakkanad and Kudappanakunnu at Thiruvananthapuram, Pala, Nedumkandam, Kodungallur, Attingal, Kanjirapalli, Secretariat, Muvattupuzha, Cherthala, Alappuzha, Nedumangad and Pathanapuram. The initiative is part of the Railway Board’s policy to set up reservation counters outside railway premises in areas requested by MP’s of both the Lok Sabha and Rajya Sabha.