The Chief Minister's celebrated Jana Samparka Programme (JSP) is over, but the officials in the collectorate have their task cut out what with the Herculean task of processing around 5,000 complaints which were received during the past few days.
According to highly-placed sources in the Revenue Department, the Chief Minister's staff members are saddled with an additional 4,000 complaints.
These complaints will be sent back to the concerned departments, once the staff members are done with the initial processing.
It is said that most complaints are frivolous in nature. "A remarkable number of complaints is in the form of requests for government jobs. There are also requests for land and house.
In several of these cases, the applicants do not have the merit for any of these facilities.
There are requests for settling boundary disputes between neighbours. There are complaints which are under judicial scrutiny", a senior official said.
According to officials, even if large number of complaints are devoid of any merit, the revenue staff have to carefully go through all complaints to sort it.
"It is a painstaking process. But there are no other options", another official said.
Members of the opposition employees' unions have alleged that this process will delay the routine work at the civil station. "Thanks to JSP, routine works have suffered. There were informal instructions that the JSP should be made colourful to the maximum possible extent. In fact, certain orders, including those for medical assistance, were purposefully delayed for officially releasing it later", a members of an NGO union pointed out.
The district administration has reiterated that the JSP was a huge success in the district.
According to official press releases, the programme could significantly help the residents in the district in the form of medical assistance, change of ration cards from the APL to the BPL category and other welfare measures.
The district collector has highlighted the distribution of title deeds to several landless families as a major achievement of the JSP.