Putting ‘Maveli’ to shame

TNIE takes a look at the impact of the Supplyco ‘supply’ crisis and the price rise. While there is an Instamart generation that’s never stepped into a Supplyco outlet, there is a neglected segment of society for whom these shops are vital.
Empty rack in the Supplyco store in Gandhinagar.
Empty rack in the Supplyco store in Gandhinagar.(Photo | TP Sooraj)

KOCHI: Empty shelves welcome one to this Supplyco ‘Maveli’ store in Kochi city. Stocks are sparse. In one corner, packets of pulses are stacked on a small shelf. Just beside is a vessel full of packed red chilli. There are some small packets of branded tea, too, nearby.

Only one staffer is present to guide one through the store. Two at the billing counters. They appear phlegmatic as there are hardly any customers coming in.

The manager of the store informs that the new, hiked prices — after the state government drastically slashed subsidies for 13 essential items — have come into effect from Wednesday. “To gauge how the price rise would affect the common folk, first there should be products on the shelves,” he sighs.

Last week, the state government reduced the subsidy rate from 55 per cent to 35 per cent of the open-market prices. The move came as a surprise to many, as Supplyco — or the Kerala State Civil Supplies Corporation — describes itself as “the gateway for 30 million people ... assuring the much-needed food security in a substantive style by supplying life’s essentials and reaching out to the rural poor and the urban rich alike”.

Its tagline ‘Kuranja vila, kooduthal vishwasam (Low price, high trust)’ now seems to have been reversed.

A customer exits a Maveli store.
A customer exits a Maveli store.(Photo | A sanesh)

Besides the price hike, Maveli stores have been hit by a shortage of supplies, owing to the non-clearance of dues by the government. “The shortage became severe after Onam,” says the store manager. “First, it was sugar that disappeared from the shelves. Now, almost no product comes under subsidy. Today, only one is available — coconut oil.”

The situation is similar in Thiruvananthapuram as well. The unavailability of essential items such as sugar, rice, kerosene, pulses, has been a major issue faced by Maveli stores for months.

“Earlier, Maveli stores used to be a solace for the low- and middle-income groups,” says a Supplyco store manager in the capital city. “I used to buy essential items from here. That’s not the case anymore. With scant supply, many have stopped coming to the store. As a result, non-subsidised commodities remain unsold. And now, on top of it all, comes the price rise.”

After venting her ire at the government, the employee quickly requests not to quote her or use her photograph. “I will lose my job, you know,” she says.

The staffers are worried since they have been directed not to speak to the media. On Wednesday, Supplyco chairman and MD Sriram Venkitaraman issued a bizarre circular that prohibited filming/photography at Supplyco outlets without clearance and warned employees against airing their concerns in the media.

“The circular has outlined repercussions in case of non-compliance,” says a store manager.

Besides the sense of fear of speaking out, there is another worry, too. “I am wondering if I should start looking for a new job,” says a staffer at a Maveli store in Kochi. “I get worried when I see the empty shelves, or non-subsidised goods that have been remaining untouched for months.”

The staffer adds that are people used to come to buy necessary items, including rice, for Rs 500. “That is a big amount for them,” she says. “And then for many people, especially middle-aged and elderly homemakers, shopping at Maveli stores is like a monthly ritual.”

She is essentially describing the two kinds of Supplyco patrons. The ones who depend solely on Supplyco and government subsidies, and those who visit the stores as a continuation of old ways.

Sadly, the former category will be the ones who will feel the heat of the price rise.

As we exit the store in Kochi, an autorickshaw driver outside gazes at us curiously, and comments: “Why would anyone go into the Supplyco store? There is nothing to buy in there.”

Angst against the apathy

We were regulars at Maveli stores. But, essential items are not available these days, and prices have gone up. I stopped going there six months ago. As I am a yellow card holder (BPL card), I get ration rice. We used to depend on Supplyco outlets for pulses, which is pricey in shops outside. But with the prices going up, it will be hard on people like us. Maybe we will have to cut down on our consumption. Will your writing about our plight make things any better? If so, please help us by getting the prices reduced. Please write whatever I said.

Leela R, domestic help

I am a pensioner who used to work in the public sector. All I get is Rs 1,800 per month as a pension. For people like me, Supplyco was a place to get subsidised essential supplies. Now the price difference with other shops has come down. Also, by paying a little extra one can get quality goods from the open market. So, why would people come here? Add to this, the shortage of items such as sugar. The subsidy cut will hit the low-income group the most. The government seems to have all the money to go on ‘yatras’ and hold festivals. But there is no money to procure food items or strengthen the supply sector and aid the common folk.

Ajith Kumar, retired pharmacist

I might not be directly affected by this because my husband and I both get pensions, and we don’t depend on Maveli stores. However, I feel bad for people from low-income groups. People like my domestic help strive hard to make ends meet. Till some time ago, they used to tell us that Supplyco was a solace for them. They are rattled by the subsidy cut. For such people, every single rupee matters. It’s ironic that the government that splurged crores on Nava Kerala Sadas recently is unable to ensure a steady supply of quality essential items at low prices for the impoverished lot.

Manju Shashi, retired engineer

For the past five months, many shelves in the stores have been empty. The prices have now surged. Just yesterday, I purchased a kilo of dried chilli for Rs 128; I used to get it for Rs 49 before. The primary reason for visiting Supplyco is the subsidised price. But with the current hike, I would rather buy items from the local grocery shop, where the product quality is better.

Sheela Abraham, homemaker

I have been forced to get essentials for home from other stores for some time now due to the unavailability of items at Maveli stores. Given the recent price hike, now it does not matter much where one gets items from. This status should not continue. It puts stress on us financially. Supplyco should sort its affairs immediately. I wonder where all the money squeezed out of the people goes. Where is the government spending all of that? They should funnel money into the right places.

Jessmon P, student

I don’t depend on Supplyco, but I know this – it is not a problem unique to Supplyco. My clients who distribute items to Kudumbashree, especially for the Amritham scheme, also face a similar issue. Dues worth crores are yet to be paid. This is gross mismanagement by the government. The very idea of Supplyco is to provide items at a low price. Lakhs of people are dependent on these subsidies and Maveli outlets.

Akhil Andrew, finance professional

(With inputs from Aparna Nair)

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