STOCK MARKET BSE NSE

Glitch in Parivahan portal: Truckers left at mercy of law enforcers 

Hefty fines being imposed despite no fault of theirs, snag develops when payment through the portal is directed to Kerala treasury gateway, allege drivers 

Published: 30th August 2020 05:20 AM  |   Last Updated: 30th August 2020 05:20 AM   |  A+A-

Express News Service

THIRUVANANTHAPURAM: Manikandan has been trying unsuccessfully for the past one week to remit quarterly road tax of his mini-lorry through the Parivahan portal as directed by the Thiruvananthapuram RTO where his vehicle is registered. A couple of days ago, his lorry was flagged down by the police during a routine checking. Though Manikandan tried to explain that he was unable to remit the road tax online due to a technical glitch, the police played by the rule book and demanded a hefty fine. 

With the lorry driver-cum-owner expressing his inability to pay the fine, the police let him off but only after subjecting him to nearly half an hour of mental harassment. The distraught driver rues being harassed for no fault of his.  “I had paid the contribution to the Motor Transport Welfare Fund Board online, which is mandatory before payment of road tax. Everything goes well with the Parivahan portal till it directs the payment to the Kerala treasury gateway. Then, it develops a snag,” said Manikandan, who was assisted by his nephew to pay the tax online. Repeated attempts to remit the tax through Akshaya centres were also unsuccessful.

 “Complaints like these have been brought to our notice. When we inquired with the (Motor Vehicles) Department, we were told that people with complaints can approach the RTOs concerned,” said T K Rajan of Kerala State Goods Transport Workers’ Federation (CITU). Rajeev Puthalath, Joint Transport Commissioner and Secretary, Kerala Road Safety Authority, told TNSE that the payment of road tax through online mode has been implemented with the objective of doing away with touts at the RTOs.

“We are discouraging payment of cash at the RTOs. In case anomalies like these are detected, the RTOs concerned will help the person to pay the tax online if he or she approaches them with a screenshot of the failed transaction,” he said.  Meanwhile, an MVD official said touts and a section of staff in RTOs and SRTOs were not happy with the way the present system was working in a transparent manner. “There may be attempts to exaggerate the complaints to prove that the system is not effective,” the official added.

Objective 
The payment of road tax through online mode has been implemented with the objective of doing away with touts at the RTOs. 
In case anomalies are detected, the RTOs concerned will help the person to pay the tax online if he or she approaches them



Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp