NEW DELHI: In a bid to optimise the human resource potential in the country’s higher education sector, the Union Human Resource Development (HRD) Ministry on Monday came out with its citizen’s charter.
Moreover, a grievance redressal mechanism, to act as a firewall against delays, has been put in place and this will be headed by a joint secretary-rank official.
In order to ensure promptness, the ministry has set a time frame for service delivery and monthly monitoring of the implementation of the various policies and programmes. As per the citizen’s charter, funds would be released to institutions within 25 working days of the approval being granted by the competent authority.
Under the charter, for registration of copyright, the extract of the register has to be sent to the applicant within 15 working days of the registration of the work by the Registrar of Copyright. Similarly, for ISBN Registration, the ministry has fixed a period of seven working days, for registration of the book by the ISBN registry.
For disseminating information on higher education, statistical publications will be made available on the HRD Ministry website in download format. The charter also provides for collaboration with the UNESCO, foreign governments and international partners to keep the higher education at par with the global standards.