Record booking at IRCTC

The e-ticketing website of the Indian Railways, www.irctc.co.in, has achieved record booking of 4.95 lakh e-tickets, totalling nine lakh passengers, in a single day.

The website recorded an average of 4.47 lakh e-tickets per day since the new timing of tatkal tickets came into force on July 10 this year, as against 3.6 lakh recorded earlier.

Following the tout menace in booking tickets, the Railways had introduced stringent procedures apart from changing the tatkal booking timings.

The opening timing of booking Advance Reservation Period and tatkal tickets were segregated between 8 am and 10 am. Agents were allowed to book only after 10 am both at counter and on the Internet.

To make website available during the initial peak hours, the IRCTC had augmented the infrastructure capacity.

Stringent measures like mandating a unique identity card and mobile number while restricting booking of only two tickets per IP address in the initial two hours (10 am to 12 pm) of opening of the booking of tatkal tickets was introduced.

During  checks, the Railways deactivated five lakh multiple personal user IDs and 44,000 multiple IDs created by agents.

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