Air India in a Pickle Over No Non-veg Menu
NEW DELHI: Air India on Saturday found itself in the midst of a controversy over reports that it has decided to take non-vegetarian food off the menu in economy class on short duration flights of up to 90 minutes from January 1, though its CMD Ashwini Lohani said non-veg food was never served to flyers in short-haul flights.
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Lohani said AI decided to serve hot vegetarian meals in place of snacks for the short duration flights and added that an internal circular of the airline was misinterpreted. The circular issued on December 23 had said the airline would provide “all Indian hot veg meals” in economy class on domestic flights of 60-90 minute duration from January 1, 2016. It added that there will be no tea or coffee served during lunch and dinner.
When asked why passengers should not be given the non-veg option too, Lohani said, “At times it becomes difficult to cater as per the passenger’s choice in such short-duration flights when there are over 150 people onboard.”
The circular remained silent on providing non-veg food such as chicken sandwiches during short-haul flights and triggered a row as the issue went viral on social media.