Free Ambulance Service: AAP Government Signs Deals with Wipro

Total cost of the project is around Rs 13.90 crore, which includes six-year maintenance and technical support costs.

Published: 04th September 2015 07:12 PM  |   Last Updated: 04th September 2015 07:13 PM   |  A+A-


NEW DELHI: The AAP government today signed an MoU with tech giant Wipro for procuring and maintaining 110 modern ambulances, besides setting up and operating a modern control room, under its "Home to Hospital Care" Scheme to provide free ambulance services in the national capital.

As per the agreement, Wipro will procure 100 basic life support and 10 advanced life support ambulances. The company will also look after operation and maintenance of ambulances.

According to a senior official, total cost of the project is around Rs 13.90 crore, which includes six-year maintenance and technical support costs.

As per the MoU signed between Delhi Government's Centralised Accident and Trauma Services (CATS) and Wipro Ltd., a state-of-the-art modern control room will be set up at east Delhi's Laxmi Nagar area.

"The work of the setting up of the control room will start next week," the senior official said, adding that the modern control room will be functional within 175 days.

"Proposed modern control room is planned as per the best international practices. This new control room will be the most advanced in India, capable to meet the present and future requirements in terms of hardware infrastructure, software application, etc," the official said.

As per the plan, the modern control room will have 20 seats and the facility will be ISO certified. There will be a separate seat for four people which will work as backup control room.

"To maintain data backup of the control room, it will be stored in cloud storage. The high-tech system will also have facility of application based caller location identification system for smart phones and MTNL landline phones to know the exact coordinates of caller on GIS map. For efficient call management, control room will also have a facility of real time 'Call in Queue'," the senior official said.

"We will also be able to locate and track all the ambulances available in the field through GPS. In order to increase the efficiency and prompt response, the nearest available ambulance will be dispatched in case of emergency through Computer Aided Dispatch (CAD) system," he said.

All the ambulances will be connected with the control room and will come with high-tech communication facility.

"Each ambulance will have mobile data terminal for call transfer and event logs. It will also have facility of automatic route navigation system to reach the incident site at the shortest possible time," the official said.

It will also enable pre-hospital notification system in 60 government and private hospital for prior intimation regarding arrival of patient by CATS ambulances.

The software application will have features to identify incidents of mass casualties and generate automatic alerts and response to other agencies.

Free CATS services will be made available under the scheme in emergency situations.

"Free services include injuries of chest, abdomen, pelvis or spine, crush injuries or severe allergy or drowning, any burn caused by electric shock or lighting, any other life threatening, medical emergencies," the official said.

Such service will continue in existing medical situation - accident and trauma victims, transportation of pregnant women for delivery and post delivery, victims of sexual assault, inter-hospital transfers, etc.

Stay up to date on all the latest Nation news with The New Indian Express App. Download now
(Get the news that matters from New Indian Express on WhatsApp. Click this link and hit 'Click to Subscribe'. Follow the instructions after that.)


Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on are those of the comment writers alone. They do not represent the views or opinions of or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp