STOCK MARKET BSE NSE

Coming soon: Right to Services Act in state

Law will prescribe penalties to officials who fail to deliver services on time, says CM Kiran Reddy

Published: 12th January 2013 08:57 AM  |   Last Updated: 12th January 2013 08:57 AM   |  A+A-

Kiran-Kumar-Reddy

The state government proposes to bring in a legislation to penalise officials who do not deliver services to people within the prescribed time limit under ‘Mee Seva’ service, chief minister N Kiran Kumar Reddy has said.

AP would emulate Kerala and enact a Right to Services Act to ensure delivery of government services to citizens in a time-bound manner, the chief minister said at a function to mark the completion of one crore transactions under ‘Mee Seva’ scheme and launching of 16 more new services under Mee Seva at Jubilee Hall here on Friday.

The proposed legislation would ensure better service to citizens and also check corruption. Out of the one crore service requests, only 31,700 complaints were pending representing a 0.46 pending rate, that too largely due to procedural reasons, he said.

By end of March, the government planned to deliver 100 services pertaining to various departments and expected to receive over one lakh applications per day against 70,000 now, the chief minister said.

The service was helping people save a staggering Rs 6,000 crore by precluding the need to go round the offices for various services and also by checking corruption, Reddy said.

Mee Seva is an e-governance initiative launched as a pilot project with 12 services in Chittoor district on Nov 4, 2011. Certificates like birth, death, caste, income, encumbrance and land documents are issued to applicants instantly.

The list of services went up to 49 and 16 more were added on Friday, including lodging complaints with police for missing/lost documents/bank cards/credit cards etc, permission for police bandobust, issuance of certificate for character, antecedents, no-objection certificate for vehicles, services related to civil supplies like ration card mutations, corrections and change of fair price FP shop.

Earlier, the chief minister inaugurated a huge electronic display board at the Secretariat that shows the number of transactions under Mee Seva with daily updates. It also gives various other details about services being offered through the initiative.

More from Andhra Pradesh

Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

IPL_2020
flipboard facebook twitter whatsapp