BENGALURU: Kannada Development Authority has asked BIAL for a report after media reports that a passenger at Kempegowda International Airport complained that he was denied a boarding pass with GoAir and was ill-treated by their staff for speaking in Kannada.The KDA also sought a clarification from the government.
Bengaluru-based businessman Balaji Narayan Murthy said he had arrived late on Wednesday for his 5.40pm flight to Mumbai as rains delayed his arrival. “There were other passengers who were late. The manager told us that we would be issued tickets for alternate flights. I was talking to another passenger in Kannada when a GoAir staff started yelling at me to speak in English,” Murthy said.
He added that he was later denied an alternate flight by the same person, one Sandeep and added that he had sent a mail to GoAir. GoAir, however, denied receiving any complaint. They also claimed that CCTV footage showed that it was Balaji who had misbehaved with the staffer.