STOCK MARKET BSE NSE

Answer phone calls of people, officials told

Principal Secretary to the Revenue Department, Tushar Girinath, in an order, has directed the officials to either answer calls or call back without fail.

Published: 19th October 2021 06:00 AM  |   Last Updated: 19th October 2021 06:00 AM   |  A+A-

Phone, Helpline

For representational purposes

By Express News Service

BENGALURU: The State Government has issued an order to all government officials who work in direct contact with people, right from village accountants to district deputy commissioners, to answer calls from the public as well as elected representatives.

Principal Secretary to the Revenue Department, Tushar Girinath, in an order, has directed the officials to either answer calls or call back without fail. It is the duty of the officials to address people’s woes and also interact with them, communicate and address issues raised by elected representatives, he noted.

Girinath stated that the officials are given phones from the government and the bills too are paid by it and hence, it is their duty to receive calls from people and addresses their problems. 

Some government employees, however, have expressed displeasure over the move. An official from the Revenue departmen said, “We agree that we have to work for the people and elected representatives. But, if we keep answering calls or calling people back, when we will get time to work?”



Comments

Disclaimer : We respect your thoughts and views! But we need to be judicious while moderating your comments. All the comments will be moderated by the newindianexpress.com editorial. Abstain from posting comments that are obscene, defamatory or inflammatory, and do not indulge in personal attacks. Try to avoid outside hyperlinks inside the comment. Help us delete comments that do not follow these guidelines.

The views expressed in comments published on newindianexpress.com are those of the comment writers alone. They do not represent the views or opinions of newindianexpress.com or its staff, nor do they represent the views or opinions of The New Indian Express Group, or any entity of, or affiliated with, The New Indian Express Group. newindianexpress.com reserves the right to take any or all comments down at any time.

flipboard facebook twitter whatsapp