THIRUVANANTHAPURAM: The emergency quota allotment process for train passengers has been made more hassle-free. Certain categories of travellers such as senior citizens and pregnant women preferring lower berth, those taking last-minute reservation during emergency such as travelling on government duty, bereavement in the family, sickness etc can avail themselves of this facility.
These categories of passengers applying for emergency quota accommodation in Thiruvananthapuram division can approach the office of the Senior Divisional Commercial Manager in Thiruvananthapuram, two days in advance in person or through representatives or by fax (no. 0471-2326482) or can mail the applications to email@example.com. The applications should be supported by attested copies of ID proof and credentials notified by the Railways for claiming the emergency quota, (in case of interview, attested copy of call letter, for medical reasons, medical certificate and so). The helpline number 0471-2326484 will be available from 09.30 hrs to 17.00 hrs on weekdays for assistance. Onboard complaints can be given for immediate redressal to the toll-free helpline no. 138.
Parasuram Express (train no. 16649/16650) between Nagercoil and Mangaluru Central has been provided with a special halt at Kottikkulam station on March 9 and 10 in connection with the Bharani fest at Palakkunnu Bhagavathi temple.