KOCHI: The Kerala State Road Transport Corporation (KSRTC) earned a record-breaking daily revenue collection of Rs 10.19 crore on September 8, an all-time high that signals a new era for the struggling public utility.
"This monumental achievement wasn't a one-off event but the culmination of the untiring efforts of everyone, from the CMD to the employees. The same shows the passengers have accepted the strategic reforms with a renewed focus on customer service, including the arrival of new buses, digital payment, travel card, and Chalo App, etc," Transport Minister K B Ganesh Kumar said.
The previous record daily collection was Rs 9.22 crore on December 23, 2024, set during the Sabarimala pilgrimage season, and a strong Onam showing of Rs 8.29 crore (on September 14, 2024), which was itself an all-time festival record.
On Monday, a total of 4607 services, including the newly launched luxury buses, were operated against the 4567 services on December 23, 2024. As many as 24.94 lakh passengers availed the services as the buses together operated 15.71 lakh kms.
Driving the Change: A New Fleet and Digital Push
The surge in revenue can be attributed to several key factors. A core component of this success has been the induction of new buses. With a refreshed fleet, KSRTC is now better equipped to meet passenger demand, especially during peak seasons like Onam. These modern vehicles not only offer improved comfort but also enhance operational efficiency.
Equally important are the timely reform measures implemented by the KSRTC management. These include changes to the duty pattern of employees, which have enabled the operation of more buses and improved utilisation of the existing fleet. The corporation has also embraced technology, with a focus on improving online ticketing.
KSRTC's Chairman and Managing Director, Pramoj Shankar, praised the achievement as a testament to the coordinated efforts of its dedicated employees.
"This success is a victory for the people of Kerala. The growing public trust in KSRTC, evident from the record-breaking patronage, demonstrates that a commitment to better service, modern amenities, and operational excellence can transform an organisation and make it a true lifeline for the state," he said.