Call Centres to Make Pink Autos Commuter-friendly

Published: 09th October 2014 06:11 AM  |   Last Updated: 09th October 2014 06:11 AM   |  A+A-


BHUBANESWAR: With an aim to streamline women friendly, pink auto service and make it safer for the commuters, the Commissionerate Police plans to set up call centres in the city.

To be managed from the Commissionerate Police headquarters, the telephone numbers will be displayed on all pink autos, at public places and Government office buildings apart from hoardings at important junctions in the city. Police Commissioner RP Sharma said the idea was mooted as there were complaints from a few quarters regarding the behaviour of some pink auto-rickshaw drivers towards woman passengers, issues of overloading and carrying male passengers arbitrarily.

This attitude of the drivers has affected the root purpose for which the system was pressed into service, he added.

Though there is a complete database of the pink auto drivers available with the Commissionerate Police headquarters and the Traffic Police Department, cops were unable to keep a track on their movement and whereabouts of these auto-rickshaws, stated Sharma.

A private agency will be roped in for setting up the call centres and tenders for the same will be floated soon, said Sharma.

Besides, first phase of installation of CCTV cameras is nearing completion which will be operational by the end of this month, the Commissioner added. Around 30 such cameras have been fitted on highrises, crucial intersections on main roads and PCR vans.

An officer of the rank of Additional DCP will head the CCTV monitoring department, based at the Commissionerate Police headquarters.

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