Banerjee had launched on July 29 a helpline number and a website didikebolo.com as part of the outreach programme on the advice of poll strategist Prashant Kishor.
As many as 10,00,350 people reached out with their grievances, suggestions, appreciation and other miscellaneous messages through phone calls and the website.
Most of the complaints received by the phone number and the portal were about corruption of the party’s local leaders, lack of sustainable development works, absence of government transport modes.
Most of the callers complained about the atrocities by the ruling party’s local leaders, corruption in panchayats and municipalities.
In an attempt to strengthen her party’s connect with the masses, the West Bengal Chief Minister plans to address public grievances and suggestions through ‘Didi Ke Bolo’