BENGALURU: From new specialised AI agents to capabilities within Oracle Fusion Cloud Customer Experience and a new replenishment solution that helps healthcare customers, Oracle made many tech announcements at its Oracle CloudWorld conference, which concluded on September 12 in Las Vegas.
Oracle’s role-based AI agents, powered by Gen AI, will help successfully execute frequent, repetitive tasks and allow employees and managers to focus their time on more strategic tasks and initiatives, the tech company announced at the conference.
The new AI agents enable customers to re-imagine how work is done and help achieve new levels of productivity across finance, supply chain, HR, sales, marketing, and service, it added. “The new AI agents have the potential to completely change the way we work and do business,” said Steve Miranda, executive vice-president of applications development at Oracle.
Oracle Fusion Cloud Human Capital Management AI agents include shift scheduling assistant, employee hiring advisor and benefits analyst.
AI capabilities to help B2B buyers and sellers
The company has announced new unified digital buying channels and AI capabilities that help B2B buyers and sellers streamline collaboration around orders and contracts.
New capabilities in the company’s revenue transformation solution include generative AI for contract summarisation that helps firms reduce contract processing time and also close deals faster. Sellers can capitalise on sales opportunities with gen AI.
Track medical supplies
Oracle also announced a new replenishment solution in Oracle Fusion Cloud Supply Chain & Manufacturing to help healthcare customers optimise inventory management. Healthcare organisations can now track medical supplies with either Radio Frequency Identification (RFID)-tagging for high-value non-implantable items, RFID-enabled cabinets, refrigerators and freezers for items with specific climate requirements.
“Hospital staff need the right technology to instantly identify, track, and capture the location and status of critical resources in real time,” said Brent Brown, global vice-president & general manager of advanced locationing technology at Zebra Technologies. “Our RFID readers and precise location tracking provides real-time visibility into every item in Oracle Inventory Management. This technology helps our customers work in new ways to expand inventory visibility, streamline the operations of front-line clinicians and deliver better care,” he added.
Uber runs on Oracle Cloud Infrastructure
On-demand mobility and delivery platform Uber relies on Oracle Cloud Infrastructure (OCI) to help support the rapid growth and more than one million trips that Uber powers every hour. Uber has modernised its application tier and AI infrastructure and migrated much of its operational big data and streaming stack to OCI to help it drive profitable growth, deliver new products to market, and accelerate innovation, Uber said.