NEW DELHI: In a significant step toward making property tax collection more transparent and efficient, the MCD has rolled out a range of digital tools aimed at simplifying the process for Delhi residents. These initiatives focus on reducing human intervention, streamlining procedures and providing online access to property tax resources.
The MCD has introduced electronic notices, which now allow taxpayers to receive and respond to notifications digitally under various sections of the DMC Act (Amendment) 2003. This change reduces the need for physical interactions and speeds up communication.
Another notable improvement is the streamlined generation of the Unique Property Identification Code (UPIC). Property owners can now generate their UPIC via an online system, ensuring quicker access to property information.
Also, the MCD has launched online facilities for merging and transferring UPICs. The civic body has also introduced a new chatbot service to answer questions related to property tax procedures. For further education, a YouTube channel has also been created.