CHENNAI: The metro rail ridership has increased for the consecutive month as passengers are slowly adopting the digital booking of tickets. According to the CMRL, the metro trains recorded as many as 86,82,457 rides in March. This is 67,449 more passengers than the numbers in February.
The use of travel cards by passengers continues to be high with 37.64 lakh passengers availing of the service followed by paper QR tickets (20.05 lakh). The recently launched NCMC tickets have a patronage of 13.95 lakh while the number of PayTM app users stands at around 4 lakh. Interestingly, 3.81 lakh passengers are using Whatsapp to book their tickets, a release stated.
Meanwhile, the commuters were inconvenienced after the service of Static QR and Whatsapp ticketing in Chennai Metro was disrupted on Sunday and Monday due to technical glitches in the Automatic Fare Collection system.