BANGALORE: It’s almost a month since a power supply glitch partially crippled services provided by domestic communications satellite, Insat 4 B, affecting some direct-to-home (DTH) players.
Sun Direct and DD Direct, according to subscribers, have not been able to mitigate the crisis.
Many channels are missing and some services are suspended. The DTH player has also stopped charging its subscribers for the affected channels.
Insat-4B, launched on March 12, 2007, from Kourou in French Guiana, suffered a power supply failure on July 7 affecting six Ku-Band (used by SUN Direct) and six C-Band transponders.
SUN Direct, which has seven out of 12 Ku-Band transponders on INSAT4B, has been tight-lipped about the failure so far.
When contacted by the Express, they declined to comment.
About 70 per cent of the DTH customers across the country have been affected by the sudden failure of the satellite, a leading digital cable operator claimed.