BENGALURU: She then complained to Ola, the executives of which told her that the driver had been banned from the platform. But relief was nowhere in sight. On Monday, the young woman received six calls from Reddy, who not only berated her for complaining to Ola about his behaviour, but also threatened to cause her harm, saying that he knew where she stayed. Fearing an attack by Reddy, the woman approached the Madivala police and informed them about the incident.
A police officer is said to have spoken to Reddy, who defended himself saying that he had only tried to reach back to help her open the door which was child-locked. The police are said to have warned him not to call or threaten the young woman again. No complaint, however, has been filed by the woman.
Interestingly, the woman told the New Indian Express that she had availed the Ola Select service on her mobile app, which helped customers get only the higher rated drivers to ply them. And Rajashekar Reddy had a 4.9/5 rating, which is considered very good. Though the woman had complained to Ola via customer care, after which action was taken too, Ola representatives claimed they did not have any record of the complaint.
Driver suspended, confirms Ola
An Ola representative confirmed that after the incident was brought to their attention, and after they spoke to the woman concerned, they temporarily suspended Reddy. He cannot accept any more trips via the Ola app, until the company representatives probe the issue thoroughly.