NEW DELHI: A heated exchange took place between two SpiceJet staff members and more than 150 passengers at the Indira Gandhi International Airport in Delhi on Saturday, with Central Industrial Security Force personnel present at the scene.
A 1-minute-8-second video of the incident, shared by the X handle @IndianLafdaa, went viral. SpiceJet flights across airports have faced delays of several hours on and off over the past three months, prompting angry reactions from passengers.
The video shows passengers gathered in front of a SpiceJet counter amid a heated argument. A staff member is heard saying, “Spicejet is cheap, that’s why you prefer us” (Spicejet sasta hai, isliye aaye ho aap).
The remark prompted angry shouts from the crowd. A young man standing in front of the counter is seen gesturing angrily and repeatedly asking, “How dare you say this?”
A woman passenger is then heard saying, “The salaries of these people must be just Rs 15,000 to Rs 20,000.”
The man is later heard shouting, “Shame on Spicejet,” with several others joining in.
A SpiceJet spokesperson said they were unaware of the incident and declined to comment.