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Vijayawada

Citizen feedback held at Eluru railway station

The interaction focused on enhancing passenger experience, promoting inclusivity, and aligning station redevelopment with sustainability and accessibility goals.

Express News Service

VIJAYAWADA: The Vijayawada Division of South Central Railway (SCR) organised Amrit Samvaad at Eluru Railway Station on Tuesday, October 21, as part of the citizen engagement initiative under Special Campaign 5.0 to foster open interaction between passengers and railway authorities.

The session saw active participation from passengers and members of the auto union, who raised queries and suggestions on train services and station amenities.

Requests included additional coaches, train stoppages on platform no. 1, provision of toilets on other platforms, and operating special trains from Kakinada via Eluru.

Addressing the gathering, ADRM P E Edwin, the chief guest, said, “Amrit Samvaad is a platform that truly connects Railways with the people it serves. It embodies the spirit of citizen partnership envisioned in the Panch Pran of Prime Minister Narendra Modi.

The suggestions received today reflect passengers’ commitment towards improving rail services, and every feedback will be carefully examined for implementation. Our goal is to make stations like Eluru inclusive, and reflective of the aspirations of a modern India.”

He added that Amrit Samvaad is inspired by the traditional Chaupal concept, bringing together citizens and officials for open discussion and collaborative development. A film on Amrit Stations and Amrit Samvaad was also showcased to raise awareness.

The interaction focused on enhancing passenger experience, promoting inclusivity, and aligning station redevelopment with sustainability and accessibility goals.

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